- Tourist Support Office for victims of crime opens in Pearse Street Garda Station
- Open seven days a week
ITAS which has assisted over 14,000 tourist crime victims since its inception will operate from the station seven days a week.
The service offered is free and confidential and will include emotional support and practical assistance which can include help with obtaining Emergency Travel Documents from embassies, rescheduling travel plans with airlines, accessing funds and complimentary accommodation, meals and transport in emergency situations.
Last year 800 tourist victims of crime received assistance from the Irish Tourist Assistance Service in 2015, up 9pc on 2014. Figures reveal that the majority of tourists were targeted for thefts, with 93pc of the crimes being theft related, most notably theft from the person and theft from cars. Over €62,000 in cash was stolen from tourists assisted by ITAS, with most crimes occurring in Dublin City Centre between the hours of 2-6pm.
Lisa Kennedy, Chief Executive of ITAS said, being able to access immediate support and assistance is crucial for tourists as they have very specific needs and challenges. The comprehensive service provided by ITAS allows many tourists to continue with their holiday plans with 90pc on average electing to do so. I would like to take this opportunity to thank the Gardaí in Pearse Street for inviting the service into the station. It is indicative of An Garda Síochána’s dedication to victims of crime”.
Commenting on the opening of the office, Joe Gannon, Superintendent, Pearse Street Garda Station said, “We are delighted with the partnership between the station and the Irish Tourist Assistance Service which underlines the Gardaí’s commitment to victims of crime. While Dublin is a safe city for tourists and welcomes millions of visitors each year, tourists in the capital are vulnerable targets and it makes sense for the service to be available at the station”.
The Service will operate from 10am-6pm Monday to Saturday and Sunday and Public Holidays from 12pm – 6pm and can be contacted on 1890 365 700/+353 (0)87-6575838
See Irish tourist assistance service report for 2015
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