- Part of £52m investment at JFK
- Cityflyer via Shannon uses lounge
British Airways has completed its refurbishment of its New York JFK Terminal 7 first class lounge, part of a £52m investment at the airport,
It is the airline’s first long haul lounge to feature design themes that passengers have seen in Rome and Aberdeen, and which will also be rolled out to Geneva, San Francisco and Johannesburg. The new first class lounge is 60pc per cent larger than its predecessor at 5,480 sq ft.
There is an upgraded dining room with a new boutique menu created by Executive chefs Gavin Mackenzie and Waylon Walker. This will include dishes influenced by the season, as well as a new ‘bowl food’ concept designed to offer customers a chance for a lighter option before they fly alongside flights of wine linked to a theme. There is a new wine room with an enomatic dispenser which enables customers to enjoy wines the right temperature that have been oxidized to the correct level.
The Concorde Room at JFK, for First customers was refreshed earlier this year. Passengers flying in First and Club World have seen an improved check-in experience at the Terminal’s new Premium Zone, with direct access to Fast Track security. The new First Wing and First check-in are also open.
The airline has added extra seating in the gate areas and increasing access to power for passengers to charge electronic devices before flying. Security and check-in zones have been redesigned to improve the look and feel of the terminal and speed up the process of travelling through the airport. There are also updated washrooms and a new customer service desk, in the departures area. British Airways will complete its refurbishment of Terminal 7 in 2019 with an upgrade of the Galleries business class lounge
Carolina Martinoli, British Airways’ Director of Brand and Customer Experience, said: “We fly thousands of customers between London and New York every week so we’re absolutely dedicated to making the experience as relaxing, comfortable and enjoyable as possible. There will be further investments at JFK planned for the future. We hope our guests enjoy using the new facilities as much as we’ve enjoyed designing them.”
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