Irish travellers using US preclearance facilities were unaffected by a computer outage which caused massive delays in a number of airports in the US.
The four-hour incident, which hit US Customs and Border Protection (CBP) computers, left lines of angry passengers suffering major delays from South Florida to Boston to Los Angeles.
Airports affected on January 2 included Miami International, Fort Lauderdale/Hollywood in Florida, Hartsfield-Jackson Atlanta International, New York’s JFK, Boston’s Logan International and Los Angeles International.
One tweeter posted a picture of long queues in the major hub of Atlanta.
A similar failure – although shorter in duration – took place in October 2015. US customs officials blamed that incident on problems with the computers and kiosks used by passengers arriving in the country.
America’s CBP said in a tweeted statement that: “All airports are back on line after a temporary outage of processing systems. No indication the disruption was malicious in nature”.
The agency said it took immediate action to address the issue and officers were still processing international travellers using alternate procedures at airports experiencing problems.
Latest posts by Maria Sinnott (see all)
- Aer Lingus moves Shannon-Heathrow flight time to aid businesses - January 10, 2017
- Belinda Vazquez to replace Chris Logan as head of Falcon, Thomson and Crystal in Ireland - January 10, 2017
- Dublin slips to 4th fastest growing large airport in ACI European airport league - January 10, 2017
- Ireland 9th overall & 3rd in Europe in Rough Guide readers 2017 destination list - January 10, 2017
- Aer Lingus owner IAG group carries 100.6m passengers in 2016, Air France KLM carry 93.44m - January 9, 2017