Amadeus has acquired SkyLink, a New York-based AI technology company that specialised in conversational automation and orchestration for travel.
The acquisition adds SkyLink’s AI-driven conversational tools to Amadeus’ portfolio to support faster and more automated bookings for travellers and employees.
Amadeus says SkyLink’s technology will integrate seamlessly into chat platforms and enable quick flight and hotel bookings while delivered cost savings and productivity gains for businesses.
Amadeus aims to scale AI use cases across the travel industry by combining SkyLink’s framework with its global reach, APIs, and industry expertise.
Atyab Bhatti CEO & Co-Founder SkyLink shared “Combining our AI‑native technology with Amadeus’ scale and industry reach will allow us to deploy our technology faster and bring powerful new capabilities that benefit travelers and companies across the travel industry. It’s a pivotal time to deliver concrete AI solutions and, now with Amadeus, we can accelerate the next phase of travel innovation.” naming
Luis Maroto President and CEO Amadeus shared “Amadeus is the embedded and neutral execution layer for travel; built on three pillars: our global scale, the power of our integrated and deeply connected business logic, and our status as a trusted system of record in the industry since 1987. These pillars enable us to apply AI‑driven capabilities consistently across airlines, airports, hotels, travel sellers and the wider travel ecosystem. Our technology is deeply integrated across the travel industry, connecting systems and workflows developed over decades. It combines industrial‑grade reliability, operational resilience, and data‑driven insight that enable us to deploy AI in real‑world production environments globally. Together, these pillars reinforce Amadeus’ role as the trusted technology partner enabling innovation at scale and allowing AI to augment and reinforce the travel experience.”
