- Neal Graham received Les Clefs d’Or membership at Lough Erne Resort.
- The award followed a five-year assessment process.
- Neal completed 16 years in guest-facing roles at the resort.
- Les Clefs d’Or includes over 4,000 members across more than 80 countries.
- The golden crossed keys recognise excellence in concierge service.
Lough Erne Resort concierge Neal Graham has been awarded membership of Les Clefs d’Or. Neal received the golden crossed keys after a five-year process that assessed his local expertise and international hospitality standards. He progressed through guest-facing roles during 16 years at the resort.
Neal often welcomes guests on arrival and delivers personalised service based on local knowledge. His achievement adds to the resort’s reputation in the Fermanagh Lakelands. Les Clefs d’Or maintains over 4,000 members in more than 80 countries.
The resort recognised the milestone as a reflection of team dedication. Neal joined the global network of professional concierges founded in 1929. Lough Erne Resort continued to deliver high standards in hospitality.
Neal Graham shared “It is a real honour to be awarded the Golden Keys and to become a member of Les Clefs d’Or.”
Gareth Byrne shared “This is a significant professional milestone and a proud moment for the entire team.”
