- British Airways and Iberia hosted a Top TC Day with Travel Counsellors.
- The event shared updates on network developments and new routes.
- Discussions covered NDC developments and upsell opportunities.
- An interactive Q&A session followed by dinner took place.
- The event focused on delivering an outstanding customer experience.
British Airways and Iberia have hosted a Top TC Day with Travel Counsellors sharing updates on network developments, new routes and product enhancements. The event focused on delivering an outstanding customer experience and explored priorities including NDC developments and upsell opportunities. The day concluded with an interactive Q&A session followed by a dinner.
The event brought together teams from British Airways, Iberia and Travel Counsellors. Discussions covered the latest network developments and new routes. Product enhancements and customer experience were central themes.
Key priorities for the future included NDC developments and upsell opportunities that are helping transform the customer journey. The interactive Q&A session allowed for open discussion and deeper conversations. The dinner provided an opportunity to strengthen relationships and share ideas.
Tara Magee shared “A fantastic day spent with Travel Counsellors at our British Airways and Iberia Top TC Day. Together, we shared updates on our latest network developments, new routes, product enhancements, and our continued focus on delivering an outstanding customer experience.”
