- Amsterdam Airport Schiphol ranks first for baggage trouble among major airports
- 4.35pc of Reddit posts about Schiphol describe a problem with a bag
- London Heathrow has the highest lost-luggage Google searches at 981 per month
- New York’s JFK drew 283 Reddit posts about bag problems from 2024 to 2026
- The study examined the world’s 60 busiest airports
A new study by Duel.com has found that Amsterdam Airport Schiphol is the major airport where travellers face the highest risk of baggage trouble. Of all the travel forum posts that mention Schiphol, 4.35pc describe a problem with a bag, whether it was lost, showed up late, came back damaged or had something taken from it. That comes to roughly one in every 23 posts about the airport.
London Heathrow Airport comes in second on the list of big airports where travellers are likeliest to lose track of their luggage. Between 2024 and 2026 Heathrow came up in 503 online posts about a bag problem, more than double Schiphol’s count. Most describe a lost or late bag, and in some of them travellers say things were taken from inside their suitcase. People search for lost luggage at Heathrow around 981 times a month.
Toronto Pearson International Airport ranks third, followed by Paris Charles de Gaulle Airport and New York’s John F Kennedy International Airport. The research examined the world’s 60 busiest airports to find where travellers most often run into baggage problems. The report counted Reddit posts about baggage problems at each airport, per million passengers and as a share of all posts mentioning the airport. It then measured Google searches for lost luggage per million passengers and the share of flights arriving within 15 minutes of schedule.
A Duel.com written statement shared “For most travelers, a checked bag comes off the carousel just as it should, so a mishandled bag is still the exception. Even the bags that get lost usually aren’t gone for good. They’re running late, and the airline gets them back to their owners in the end. The weak spot is the connection.”
