- G Adventures has launched three-tier flexible booking options named Flexy, Flexier and Flexiest
- The Flexiest option has protected 100pc of traveller money for cancellations between 20 and 5 days before departure
- Flex has remained commissioned at the same rate as the tour and has been non-refundable
- Future Travel Credits have remained valid for 24 months
- Trip add-ons added at a later date have become automatically protected by an existing flexible booking option
G Adventures has launched new flexible booking options designed to make it easier for travellers to commit to the adventure of a lifetime. The new three-tier flexible booking options, named Flexy, Flexier and Flexiest, have given travellers greater choice over what happens to their money if their plans change, with enhanced cancellation terms, Future Travel Credits and additional pre-departure perks available on the higher tiers. The programme has represented the latest move from G Adventures to remove barriers to booking and give travellers the confidence and peace of mind to say yes to travel.
The Flexy option has provided a full refund for trips departing more than 60 days away, giving travellers an added layer of reliability if things shift after booking. The Flexier option has extended the cancellation window and converted more cancellation penalties into Future Travel Credits, keeping travellers’ money in play for their next adventure, and has included 1GB travel eSim, lost luggage protection of up to $500 USD, priority service and double the trees grown on their behalf while on trip. The Flexiest option has pushed the protection window further and has offered 3GB eSim, lost luggage protection up to $1,000 USD, priority service and double the trees grown on their behalf while on trip. Future Travel Credits have remained valid for 24 months.
G Adventures has always done things differently, from low deposits and its industry-leading Lifetime Deposit programme to guaranteed departures that mean travellers can book with confidence. Stay Flexy Adventure Plans has become the next step in lowering the barrier to adventure, helping travellers feel more confident when booking a trip of a lifetime. Flex has been commissioned at the same rate as the tour itself and has remained non-refundable, meaning commission has remained protected. Trip add-ons, such as pre or post nights or transfers, added at a later date, have also become automatically protected by an existing flexible booking option at no extra cost.
Brian Young, Managing Director EMEA at G Adventures, shared: “Booking an adventure should be exciting, not daunting, and these new flexible booking options provide agents with another tool to help turn ‘I’m thinking about it’ into ‘I’m booking it’. That final moment of hesitation is often driven by uncertainty, rather than a lack of desire to travel. Flex helps remove that uncertainty and offers travellers peace of mind when they lock in their adventure.”
