- Ryanair and AWS extended their collaboration for five more years.
- Ryanair will use AWS cloud and AI technologies across its operations.
- Amazon Quick provides a personalised AI assistant for data interaction.
- Ryanair Connect is an AI-powered employee app with real-time scheduling.
- AWS supports Ryanair’s goal of growing to 300 million passengers by 2034.
Ryanair and Amazon Web Services (AWS) have extended their longstanding collaboration for another five years. Ryanair will continue to leverage AWS’s cloud computing and AI technologies, including Amazon Quick, Amazon Bedrock, and Amazon Bedrock AgentCore, across its business. The technology will power Europe’s largest airline website, optimise schedules across its fleet of 647 aircraft and 3,900 daily flights, and enhance operational efficiency through advanced AI tools.
Ryanair is rolling out Amazon Quick, a personalised, proactive AI assistant that enables teams to interact with data and existing APIs through natural language to uncover actionable insights. The airline has also built an AI-powered app called Ryanair Connect that provides employees with tools to perform their job more effectively. Cabin crew have real-time visibility of their schedule and flight details, and can request changes such as annual leave or a shift swap more conveniently.
Eddie Wilson, CEO of Ryanair, stated AWS has been a key partner in helping deliver a seamless experience for customers from booking to boarding while supporting the efficiency that underpins Ryanair’s low-cost model.
Tanuja Randery, Vice President and Managing Director EMEA at AWS, stated the industry is at a pivotal moment where cloud technology, AI, and data analytics are revolutionising operational efficiency and customer experiences.
Eddie Wilson, CEO of Ryanair, shared, “AWS has been a key partner in helping us deliver a seamless experience for our customers from booking to boarding, while supporting the efficiency that underpins Ryanair’s low-cost model.”
Tanuja Randery, VP and MD EMEA at AWS, shared, “The industry is at a pivotal moment where cloud technology, AI, and data analytics are revolutionising both operational efficiency and customer experiences.”
