- Southwest Airlines is overhauling Rapid Rewards starting 1 January 2027.
- New tiers are Silver, Gold and Platinum.
- Platinum requires 140,000 TQPs or 100 qualifying flights.
- Members can redeem points on Icelandair, China Airlines and Etihad Airways from spring 2027.
- Southwest debuts its first airport lounges in late 2027.
Southwest Airlines has announced enhancements to its Rapid Rewards loyalty programme. The updates expand rewards, redemption options and member benefits. The airline is overhauling its programme starting 1 January 2027, replacing traditional A-List tiers with a new three-tier structure.
The new tiers are Silver, Gold and Platinum. Silver requires 35,000 Tier Qualifying Points or 25 qualifying flights. Gold requires 65,000 TQPs or 50 qualifying flights. Platinum requires 140,000 TQPs or 100 qualifying flights with a 120pc points-earning bonus and built-in unlimited Companion Pass trips.
Members can earn and redeem Rapid Rewards points on select global partners starting with Icelandair, China Airlines and Etihad Airways from spring 2027. Points can be used to book rental cars from mid-November 2026. Southwest will debut its first airport lounges in late 2027 with the first at Nashville International Airport.
