- VIVA Cruises to host water levels webinar
- Session takes place 30 September 2026
- Hosted by Michelle Daniels and senior operations team member
- Covers impact of water levels on river cruises
- Live Q and A included
VIVA Cruises is holding a free one-hour webinar for travel agents and tour operators on the impact of high and low water levels on river cruise operations. The session Navigating High and Low Water Levels will be hosted on 30 September 2026 by Michelle Daniels director sales for England and Ireland and Australia and New Zealand as well as a senior member of the VIVA operations team. They will provide first-hand insight into how changing water levels are monitored and managed including how variable water levels can affect river cruises what this can mean for itineraries and operations how VIVA manages these situations and what the trade needs to know when speaking with clients.
The session will conclude with a live Q and A giving attendees the opportunity to put their questions directly to the VIVA team. Michelle Daniels shared that water levels are one of the key talking points when selling river cruise and there can be uncertainty around what this means in practice. VIVA wants to take agents behind the scenes explain how the operations team monitors and responds to different situations and give practical information and insight to use in customer conversations.
The webinar will take place on 30 September 2026 from 9:30 to 10:30am. Agents can register via the VIVA Cruises website. VIVA Cruises was founded in 2018 and is owned by Swiss shipping company Scylla AG offering premium river cruises across Europe. With a growing nine-ship fleet featured across its 2027 programme VIVA Cruises operates a modern collection of newbuilds and ships renovated within the past five years.
Michelle Daniels, Director Sales f VIVA Cruises, shared: “Water levels are understandably one of the key talking points when selling river cruise, and there can be uncertainty around what this actually mean in practice. We want to take agents behind the scenes, explain how our operations team monitors and responds to different situations, and give practical information and insight to use in customer conversations. Our aim isn’t simply to talk about water levels, but to help agents understand the operational decisions that sit behind an itinerary and how we work to successfully minimise any disruption.”
