Dubai City has introduced contactless check-in across its hotels and holiday homes.
Guests can uploade ID and biometric data once via their smartphone. The system allows customers to bypass the front desk on arrival. Data will remain valid for repeat visits until ID expires. Ther technology wil be integrated into existing hotel platforms.
Issam Kazim, CEO of the Dubai Corporation for Tourism and Commerce Marketing shared “The rollout of this guest-centric innovation will minimise friction from the moment travellers land, providing them a seamless, efficient start to their stay and maximising their time to enjoy our destination. It further enables efficient return visits for our loyal repeat guests and allows Dubai’s hotels and holiday homes to focus on delivering more meaningful, high value guest interactions. This technology offers immense potential for hotels to further elevate their services, and we invite more owners and operators to integrate the capability into their systems, to optimise the guest
experience.”
