Dublin to Cairo had highest disruption rate of the summer

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Tomasz Pawliszyn CEO of Airhelp

Passenger rights organisation Airhelp says 1.7m passengers across Ireland faced disruptions when traveling by air in July-September 2023, with approximately 33pc experiencing disruptions and 50,000 facing cancellations out of the 5.1m people who planned getaways during this period.

Dublin Airport had the highest disruption rate of 35pc, affecting over 3.2m passengers, followed by Kerry Airport with 32pc of passengers facing delays.

Among the most disrupted routes from Irish airports, the Dublin to Cairo International Airport route had the highest disruption rate of over 77pc, while Shannon Airport to Boston Logan International had over 96pc of flights departing on time.

AirHelp, the world’s largest air passenger rights organization, provides accurate flight data and aims to highlight opportunities for improvement in airline punctuality and service.

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Since 2013, AirHelp say they have assisted 2m travellers in enforcing compensation for delayed or cancelled flights, as well as advocating for the rights of air passengers globally.

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