During a US House subcommittee appearance, CrowdStrike’s Adam Meyers will apologise for a faulty software update that caused a global IT outage in July, affecting various industries and leading to significant flight cancellations.
The faulty update for the Falcon Sensor security software led to system crashes worldwide, disrupting services for millions of Microsoft Windows devices and impacting sectors such as banking, healthcare, and hospitality.
Meyers highlighted that CrowdStrike has reviewed its processes and is implementing improvements to prevent similar incidents, expressing a commitment to emerge stronger from this experience.
Following the outage, Delta Air Lines plans to pursue legal action against CrowdStrike, citing massive disruptions and financial losses, while CrowdStrike has adjusted its revenue and profit forecasts due to the incident’s repercussions.
