Riviera Travel is launching a new e-learning platform named ‘Riviera Explorer’ today October 3, aimed at enhancing travel agents’ knowledge about the brand and its offerings.
The platform is designed for both seasoned sellers and newcomers, featuring the latest company news, bite-sized training modules, and showcasing the operator’s itineraries and unique selling points in river cruising.
Agents can complete the training program in about four to five hours to become certified as Riviera Experts, with a chance to win a spot on a Blue Danube Cruise fam trip by completing all modules by December 31, 2024.
Vicky Billing, head of trade and partnerships at Riviera stressed that ‘Riviera Explorer’ marks a significant investment in agent support, empowering agents to learn at their own pace and setting a new standard for training in the industry.
Vicky Billing, head of trade and partnerships at Riviera, shared: “We’re so excited to officially launch ‘Riviera Explorer’, which represents the next stage of our trade-first strategy and will truly take our agent support to the next level. I am a passionate believer in giving our trade partners all they need to immerse themselves in Riviera, and this tool does just that. It has been designed to put the agent in control of how they learn, at a pace that suits them. ‘Riviera Explorer’ will set the benchmark in agent training and will grow and evolve, offering exciting new opportunities as we move forward. I encourage agents to get involved to complete the training, boost their knowledge and potentially secure a place on our incredible Blue Danube fam trip.”
