The Pride Lands: Feast of the Lion King venue has seen its debut on Disney Destiny as part of rotational dining. The restaurant incorporates African colours, music, and authentic spices in themed dishes. Development occurred in an Orlando test kitchen with location operations guidelines created for staff. Servers receive training on menus and appear in themed costumes.
Audits involve shore and onboard teams for observation, training, and retraining to maintain consistency. The rotational concept includes 1923 with global influences and The World of Marvel with character appearances. Standards require repeated execution in the cruise environment. Crew pride drives delivery of Disney service levels. New venues exemplify detailed preparation processes.
Daniel Cowan, senior manager standards and service excellence Disney Cruise Line, shared “It’s about getting the big engine running and doing it again and again with supervision and guidance.”
