Peter Bellew the Meath-born COO of Riyadh, told the CAPA World Aviation Summit that Riyadh Airways’ big focus is on an “extraordinary attention to detail for customer service”.
Mr Bellew said: “We are a brand new airline, we don’t have old legacy systems so are focused on digital and technology. There’s a ton of things we can do around sustainability that other airlines don’t have the ability to do”.
Mr Bellew told the conference: “COVID has created a hangover for a whole generation from 18 to 30, so they’ll run around like crazy for the next few years”.
