
A cyber attack on Collins Aerospace affected multiple European airports including Heathrow, Brussels, and Berlin.
Passengers are advised to prepare for potential delays and cancellations as check-in and boarding has to be done manually. Irish flights are unaffected apart from some inbound delays.
Brussels Airport stated the attack occurred on September 19 and is causing severe operational impacts.
Heathrow Airport recommends arriving no more than three hours before long-haul flights and two hours for domestic services.
Staff across the affected airports are working to manage the situation and restore normal services as quickly as possible.
Heathrow Airport shared, “Collins Aerospace, which provides check-in and boarding systems for several airlines across multiple airports globally, is experiencing a technical issue that may cause delays for departing passengers.”
Brussels Airport shared, “There was a cyber attack on Friday night September 19 against the service provider for the check-in and boarding systems affecting several European airports including Brussels Airport.”
Berlin Airport shared, “This has a large impact on the flight schedule and will unfortunately cause delays and cancellations of flights.”
Collins Aerospace
Headquartered in Charlotte, North Carolina, Collins Aerospace provides a range of aviation centres and employs 80,000 worldwide including several hundred at three bases in Ireland. In Shannon, where it first established its presence a maintenance, repair, and overhaul centre in 1988, it supports over 300 active part numbers and has expanded repairs to include components for the Boeing 787 fleet.
The Shannon facility is a leading provider for electrical generator repairs on commercial aircraft, covering various global markets.
Collins Aerospace in Cork contributes to applied research and technology, enhancing systems-level solutions across disciplines.