Sabre has launched the SabreMosaic Travel Marketplace at the GBTA Convention,, featuring 38 integrated NDC airlines. The global study reveals that nearly 90%pc of agencies manage four or more API integrations, with more than half seeing it as a major operational burden.
While 91pc of respondents believe AI enhances productivity and customer service, 41pc are concerned about its impact on employment. The SabreMosaic platform automates processes across various travel sectors and is built for high-volume operations with reliability.
Agencies express a strong preference for simplified access to multiple content sources, seeking a more unified and connected travel content ecosystem.
Sabre shared ‘The ideal way forward is a more unified, open, and connected ecosystem—where content flows seamlessly, regardless of its source.’
A survey of agencies told Sabre: “We believe fragmented content from a variety of sources is here to stay, and artificial intelligence, when implemented properly, can lead agencies.”
The COO at Furlong Fox TMC shared ‘AI can be a double-edged sword. It helps me keep up with fragmented content across platforms, but it also contributes to the noise.'”
