Sabre industry update asks if Ai is causing breakdown of trust

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Sabre’s latest industry update notes the industry’s concerns about rebuilding trust in the travel industry amid the rise of autonomous artificial intelligence systems. 

The technology firm calls for a reevaluation of ethical standards and transparency in AI applications for bookings and customer service. Industry leaders discuss potential risks and benefits in adopting these tools.

The focus includes ensuring data privacy and accurate recommendations through AI-driven platforms. Sabre suggests collaborative frameworks to establish guidelines for AI integration. This comes as travel agencies increasingly rely on automation for efficiency.

Experts predict that addressing trust issues will shape future AI deployments in hospitality and aviation sectors. The conversation emphasises accountability in algorithmic decision-making.

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